TechTonic envisions technology as a force multiplier, problem solver, paradigm changer, and significant enabler of social impact. As a unit, our prime intention is to design, implement, or apply technology solutions in a way that works for all, especially the people from marginalised communities. Our expertise stems from our significant on-field experience, a multi-disciplinary team, and partnerships. TechTonic is product and company-agnostic, which allows it to seamlessly integrate with whatever is effective and functional.
TechTonic operates as the dedicated technology strategy division. The pivotal function fulfilled by TechTonic revolves around the creation and development of:
TechTonic uses a Business Process Improvement approach to increase the overall efficiency and effectiveness of the programme through the use of technology. Moving ahead, TechTonic will adopt a course of action focused on the following approaches:
TechTonic has worked on a diverse set of projects and programmes and has used technology as a lever to enable smooth operations and capture impact effectively.
Community Action Collab (CAC) is a spring-to-action humanitarian emergency platform that builds the resilience of Vulnerable People (VP) and their institutions. Started as #COVIDActionCollab, the group has successfully been able to demonstrate its capabilities by reaching 25 million services and 15 million VPs as part of the COVID response.
The TechTonic team worked with the technology partners of the collaborative to create a strong operational backbone that facilitated the provision as well as monitoring of the above-mentioned 25 million services. Most of the implementation operations were operationalised through an in-house-developed application called DICEflow, through which we were able to map out the number of services delivered to each person all across the country.
The Social Protection Programme is a Catalyst Group initiative that has been ongoing since 2019. It ensures that central and state government benefits reach eligible beneficiaries at the community level. The benefits are delivered through a help desk-facilitated model led by field-level workers.
TechTonic has helped create a model for operationalising the facilitation of social protection benefits to vulnerable populations on its in-house application, DICEflow. The solution designed for the social protection team involves streamlined workflows to ensure an up-to-date database of government schemes, assess eligibility for community members, verify document availability, and facilitate the scheme availing process. The solution allows geo-location tracking of where each community member is in their scheme application process. It also helps understand and generate insights into why certain community members were unable to avail themselves of a certain scheme.
For Manyata, TechTonic has been involved in creating the technology strategy and architecture of the project. The programme has envisioned a technology stack that allows various technology solutions to work together towards ensuring seamless delivery of the programme on the ground and an efficient data flow mechanism that enables strong governance.
We followed the below process towards making this happen: