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CMS offers its clients management support services in the areas of:
RESEARCH:
Our strengths and capabilities
- Use qualitative, quantitative as well as mixed method approaches, as per the need
- We have the capacity to conduct large scale studies
- We have internal resources with strong statistical analysis capacities. In addition, we collaborate with academic institutions to bring provide academic perspectives
- We apply quality management system processes, especially to large-scale research
- We conduct turnkey research studies as well as provide technical support during designing and analysis phases
- Expertise in developing participatory research methodologies for ‘comparison studies’; good understanding and use of tools such as PRA/ PLA/ RRA, in addition to standard questionnaire based surveys, focus group discussions, case studies, stories of change
- Understanding of local situations – culture, conditions, dialects, area specific problems, issues, etc. so that the studies are designed and implemented very specific to the area and people
Types of research we do
- Formative research: Mapping studies, situational needs assessment for planning initiatives
- Thematic research: Research on specific themes/issues which feeds into project design and planning
- Market research: for livelihoods promotion. Includes value chain studies, feasibility studies
Tools and approaches used/developed:
- Polling booth
- Geographical mapping
- Value chain approach
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MONITORING, REVIEW AND EVALUATION:
Our strengths and capabilities
- Expertise in ‘Result Based Project Management Tools like Log frame’, where indicator-based monitoring and assessment is possible. CMS is a reputed trainer and facilitator for log frame training and development of project designs based on these tools.
- Indicator-based assessment of baseline situation, developing hypothesis, conducting periodical surveys and establishing waves/trends on impact and effectiveness of interventions
- Ability to develop methodologies for comparisons with ‘Control Villages/ Groups’ to establish ‘Levels of Attributability’ of benefits created to specific development projects, using experimental and quasi-experimental designs, COHORT studies
- ‘Output (results) to Purpose (effects/ outcome/ impact) Studies’ for various development projects. Good understanding and demonstrated skills in using quantitative and qualitative data collection and use of statistical and IT tools in data analysis
- Analysis of assumptions and pre-conditions; contribution of other programs/initiatives; cause and effects; while understanding net effects of development interventions
- Monitoring and Evaluation of Capacity Development
Tools and approaches used/developed:
- MEAL
- Prefunding-appraisals
- Baseline, mid-line and end-line studies
- RCT
- Cohort studies
- Outcome monitoring
- Report Card methodology
- GSA
- Outcome studies
- CBIA
- Participation Index
- SMACS
- Input-output and process monitoring
- OPR
- Financial reviews
- Impact assessments
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GOVERNANCE AND INSTITUTIONAL DEVELOPMENT
Our strengths and capabilities
- Place performance management at the core of GID. This focuses attention on people, programs, processes, products/services, projects, teams, departments and the organisation
- Ability to work with oganisations of different types and sizes
- Understanding of organisational complexities, theories of change and the long-term nature of organisational development
- Ability to work with different types of stakeholders
- Experience on demand side of governance with large organisations like the world Bank; and urban governance
- Bring in other support services complementary to GID – research, monitoring and evaluation, capacity building and facilitation and documentation and communication.
Types of support services we provide:
- Functional reviews
- Rapid performance audit
- Performance appraisal
Tools/approaches used/developed:
- Personality tools: PI (Predictive Index), MBTI (Myers-Briggs Type Inventory); LSI (Learning style inventory)
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DOCUMENTATION AND COMMUNICATION
Our strengths and capabilities:
- Ability to work with diverse media – print, audio and visual media.
- Providing turnkey services for product development – from content management to development of the finished product (including editing and designing). This is through networking with external service providers – film makers, musicians, editors, designers, translators, printers to provide specialised skills and infrastructure towards this
- Facilitate development of documentation and communication strategy for project. This includes a communication needs assessment study that feeds into the strategy development process
Types of documentation and communication products/services that we provide:
- Documentation and communication strategy development
- Process documentation
- Case study compendium
- Desk-top information systems
- Audio-visual products, including documentary films
- Annual reports
- Websites
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CAPACITY BUILDING AND FACILITATION
Our strengths and capabilities:
- Understanding of capacity building as a process of diverse initiatives rather than one-off training programmes. Initiatives include mentoring, learning, on-the-job training, exposure visits.
- Ability to apply adult learning approaches to capacity building initiatives
- Use of tools like the learning style inventory to identify learning approaches that will lead to the best results.
- Strong communication skills
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